Insurance

Students should make sure that they are covered by comprehensive health, accident, personal property and travel insurance for their entire study abroad period, especially if they are planning to travel for personal purposes during the study period. Please refer to the important notes below.

Travel Insurance

For HKU registered undergraduate students who are travelling overseas (outside Hong Kong) in connection with HKU business purposes including but not limited to study, internship, exchange programme, placement, field trips, research, conferences, and all other activities organized or arranged by HKU, a travel insurance programme has been arranged to protect them from unforeseeable financial risks and losses that may occur during the trip.
Students should note that HKU only provides standard travel insurance coverage for study abroad programmes or overseas trips approved or arranged by the University. Before leaving Hong Kong, students are strongly advised to arrange their own travel insurance to better suit their needs, especially if they are planning to travel beyond the official programme period for personal leisure purpose. If students require additional or special insurance coverage, they will need to make their own personal arrangements at their own expense. The travel insurance coverage arranged by HKU could not be extended to cover personal needs or leisure travelling arrangements.
The maximum days per business trip organized or arranged by HKU in connection with the University’s business purposes shall not exceed 183 days according to the policy terms. Nevertheless, a new 183 day period will be counted from the date of 2nd departure from Hong Kong if the said student returns back to Hong Kong during the 1st 183 day period. If the trip exceeds 183 days, it is recommended for students to arrange additional travel insurance at their own cost. Information on the said study abroad insurance scheme could be obtained via email to the Finance and Enterprises Office (FEO) at feo_insurance@hku.hk.
General information on the insurance policy can be found in the undergraduate handbooks. Students can also login to HKU Portal to find out more details. Please be reminded to read through (1) Travel Insurance Arrangement for Students, (2) 24/7 Global Travel Emergency Assistance Programme ("GTEA"), and (3) FAQ.

- HKU Portal > SIS Menu > Financial Services > FEO Info and Hotlines > Finance and Enterprises Office > Insurance Information for Students

Certificate of Travel Insurance

Certificate of Travel Insurance could be issued by HKU’s insurer upon request. Please submit the eForm Request for Certificate of Travel Insurance (For Students) to FEO for processing. It may take about 5 working days for certificate issuance by the insurer. The eForm can be found on FEO eForms Platform.

FEO eForms Platform > Task > Processes > FEO > Student > Insurance Matters > Request for Certificate of Travel Insurance (For Students)

Emergency Assistance When Travel Outside Hong Kong

HKU has engaged the Europ Assistance Hong Kong, a travel safety and security assistance provider to provide worldwide 24/7 assistance services to students before and during the travel period, such as advice / information on medical and travel security risks; instant assistance by phone on issues such as locations of nearby police stations / chemists / doctors / consulates etc. The 24/7 hotline of Europ Assistance Hong Kong is +852 2861 9266. Students are strongly advised to create an account using HKU email address at the GardaWorld Travel Security registration portal before travelling out of Hong Kong. A quick guideline could be downloaded at GardaWorld Travel Security.

Please note that the Europ Assistance Hong Kong is NOT an insurance company to provide compensations or financial support under the insurance terms.

Subject to the terms, conditions and exclusions of HKU’s Travel Insurance Policy, for request of urgent / emergency assistance which incurs a cost, students should contact AIG (the insurer) at their 24-hour Travel Guard Assistance Hotline +852 3516 8699 and quote the HKU policy number “GPP2001042”.