Student Support Services at HKU

As an incoming student, you may encounter various challenges while studying abroad. HKU is committed to supporting you academically and personally throughout your time here. Below are some key resources and support services available to help you succeed:

Key Support Services

Academic Advising and Scholarships Office (AASO)
- Plan your studies and access academic resources. View their Welcome Package for New Students.
Academic Support and Examinations Section (ASE)
- Information about student registration, student cards and official transcripts.
Centre of Development and Resources for Students (CEDARS)
- Support services, resources and educational programmes to all current undergraduate and postgraduate students.
- Visit their Website for Non-Local Students for information on pre-arrival, arrival, and settling in.
- Student Support and Inclusion (SSI)
  - Mind and Wellbeing: Free counselling and support for students.
  - SEN Support: Supports students with Special Educational Needs (SEN), such as physical or sensory disabilities, ADHD, Autism Spectrum Disorder, specific learning difficulties, mental health conditions, and chronic illnesses.
Examinations Office
- Examination arrangements and regulations.
- Class and examination arrangements during bad weather.
Faculties and Departments
- Contact your faculties/departments for academic support. Check their contact information.
Finance and Enterprises Office (FEO)
- Guidance on fee payments and financial matters.
IT Services (ITS)
- Information on IT facilities and services for students.
University Health Service (UHS)
- Medical consultations and health advice. Learn more about medical benefits for incoming students from overseas.

Crisis and Emergency

Useful Links