Student Support Services at HKU

As an incoming exchange student, we understand that you may face a variety of challenges when studying abroad, which is why HKU is committed to providing with the resources and support needed to thrive during your time at HKU. HKU offers a range of support services to help you succeed academically and personally. Our dedicated team of professionals is available to provide guidance and support on a variety of issues, including academic advising, counselling services, health service and more.

We encourage you to explore the resources and support available below, and to reach out to us if there are any questions or concerns. 

• Academic Advising and Scholarships Office (AASO)
  AASO provides resources to help plan your studies at HKU. You can learn more information from their Welcome Package for New Students.
• Academic Support and Examinations Section (ASE)
  ASE provides important information about your student registration at HKU and is responsible for issuing your student card and official academic transcript.
• Faculties and Departments
  Students should contact their faculties and departments for academic support. Please refer to the faculties/departments and support offices for their contact information.
• Centre of Development and Resources for Students (CEDARS)
  CEDARS provide support services, resources and educational programmes to all current undergraduate and postgraduate students. You can visit their website for non-local students for essential information you need on pre-arrival, arriving in Hong Kong, and settling into campus and the city.
• CEDARS-Counselling and Person Enrichment (CEDARS-CoPE)
  The team offers free counselling and support services for students with special needs, including physical, senory, mental, learning and developmental disabilities, as well as Special Educational Needs (SEN).
• University Health Service (UHS)
  Visit UHS for medical consultation, please note the medical benefits for incoming students from overseas.
• Finance and Enterprises Office (FEO)
  Students can seek advice from FEO for fee payment matters.
• IT Services (ITS)
  Please visit their website to learn more about the services available to HKU students.
• HKU Libraries
• Classroom Locations
• Campus and Food Map